PT. BIROTIKA SEMESTA (DHL)
Vacancy Position in DHL Express Indonesia
DHL Express Indonesia has career opportunities for a talented, enthusiastic and energetic person. We would like to invite suitably qualified candidates for the following position vacancy:
CREDIT CONTROL AGENT BALI BASE (Code: CCA- BALI)
Overall Purpose
Ensure collection of receivables and to reduce bad debts through vigilant monitoring of debtor accounts.
Accountabilities
Billing team
* Liaise to prepare billing adjustments for processing by the billing team
Sales Team and Credit Control and Collection Supervisor
* Keep the above informed of collection difficulties.
* DHL customers
* Interface with medium and small size customers to actively and aggressively solve credit and billing problems in a timely manner.
* Retrieve invoices and/or airway bills on request and send to customers.
* Ensure special billing requests by customers are met, e.g. costing, shipper reference, etc.
* Spend at least 90% working time on collection calls.
Assistance in Collection related activities
* Engage in direct collection of receivables.
* Maximise collection of payment from all customers in a timely and professional manner.
* Research unallocated cash for posting to debtor ledger.
* Maintain efficient records of collection activities.
* Monitor credit accounts and report delinquent customers to Credit Control Supervisor for review and action.
* Assist in the dispatch of invoices, airway bills, reminders and finance charge letters.
* Co-ordinate with related billing & sales parties to resolve billing discrepancies within 24 hours.
* Monitor credit limit of accounts to ensure proper action is taken
Requirement:
* Bachelor degree, with > 3.00 GPA
* Female or Male, max 28 years old
* 2 years experience in medium to large company in credit control
* Posses a high level of intelligence, excellent interpersonal and communication skills
* Able to work in a team
* Fluency in English (written & spoken) is must, good in communication skill
* Numerical skills.
* Credit analysis and debt collection skills.
* Software skills (Word, Excel, PowerPoint, etc.).
* Communication skills (English and local language), spoken and written.
* Telephone handling skills
* Local domicile is preferable
An attractive salary, benefits package, career opportunity to take you up to DHL path of management excellence will be offered to successful candidates commensurate with the candidate’s professional qualification.
If you are interested, send your CV including details of your work experience, references and recent photographs not later than Jan 27th 2012 to:
resourcing.id@dhl.com .
